The Scheduling Senior Coordinator provides non-medical support to patients, clinical care teams, and the organization by coordinating complex medical appointments and procedures
Job Summary
The Scheduling Senior Coordinator provides non-medical support to patients, clinical care teams, and the organization by coordinating complex medical appointments and procedures.
This role requires advanced expertise in multiple software systems and the ability to communicate complex medical information clearly to patients and providers.
The position supports revenue cycle functions including scheduling, registration, precertification, and financial counseling while delivering top-class customer service.
Matching Summary
The Scheduling Senior Coordinator provides non-medical support to patients, clinical care teams, and the organization by coordinating complex medical appointments and procedures.
Skills & Requirements
Must-have
Advanced proficiency in multiple EMR platforms
Scheduling and registration system expertise
Patient demographic and insurance processing
Customer service in healthcare setting
Coordination of multi-disciplinary patient care
Precertification and financial counseling knowledge
Nice-to-have
Experience with Cadence, Optime, Aria, Ambra
Ability to train new staff and interns
Strong problem solving skills
Effective verbal and written communication
Ability to prioritize multiple tasks
Key Requirements
High School Diploma or GED
Minimum 2 years experience in patient access or similar field
Preferred Associate’s Degree
2 to 4 years healthcare or revenue cycle experience