Octopus In Colour Internship 2026 - Customer Operations Specialist

octopusenergy.es

London, , GB
Base: london living wage (pro rata); bonus/equity:...
On-site
Customer journey management
Process improvement skills
Customer-facing communication
Octopus Energy is committed to promoting equality and fostering greater diversity and inclusiveness in the energy industry through this internship

Job Summary

  • Octopus Energy is committed to promoting equality and fostering greater diversity and inclusiveness in the energy industry through this internship.
  • The role involves supporting the Customer Operations team to ensure seamless customer journeys from contracting to car delivery and after, including proposing process improvements.
  • Interns will receive a crash course in all things Octopus and contribute to shaping the future customer experience in a fast-moving environment.

Matching Summary

Octopus Energy is committed to promoting equality and fostering greater diversity and inclusiveness in the energy industry through this internship.

Salary

Base: London Living Wage (pro rata); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer journey management
  • Process improvement skills
  • Customer-facing communication
  • Problem solving attitude
  • Team collaboration
  • Attention to detail

Nice-to-have

  • Passion for renewable energy
  • Adaptability to fast changes
  • Independent working capability
  • Customer experience focus
  • Curiosity and eagerness to learn

Key Requirements

  • Identify as Black, Black British, African or Caribbean
  • Work full time from 6th July to 28th August
  • Ability to communicate with customers via phone and email

Work Rights

Not specified

Tailored Resume

Cover Letter