Patient Service Officer

TMVC SINGAPORE PTE LTD

Singapore, Singapore
Manage patient check-ins and appointments
Handle inbound and outbound call center duties
Process insurance direct billing and payments
The Patient Service Officer serves as the primary point of contact for patients, internal staff, and external customers across multiple channels

Job Summary

  • The Patient Service Officer serves as the primary point of contact for patients, internal staff, and external customers across multiple channels.
  • Responsibilities include managing front desk operations, scheduling appointments, handling high-volume calls, and supporting clinical coordination tasks.
  • The role requires strong multitasking abilities to deliver high-quality customer service in a fast-paced clinical environment.

Matching Summary

Match Score: 85

The Patient Service Officer serves as the primary point of contact for patients, internal staff, and external customers across multiple channels.

Skills & Requirements

Must-have

  • Manage patient check-ins and appointments
  • Handle inbound and outbound call center duties
  • Process insurance direct billing and payments

Nice-to-have

  • Proficient in Microsoft Office applications
  • Familiarity with medical terminology
  • Experience with clinic management systems

Key Requirements

  • NITEC / Higher NITEC / Diploma in Healthcare Administration or related field
  • At least 2 years of experience in healthcare or patient service setting
  • Proficiency in Microsoft Office and clinic management systems

Work Rights

Not specified

Tailored Resume

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