Csm Cf Production Support, Avp

DWS

Pune, India
Not specified; not specified; comprehensive hospit...
Production support for compliance legal risk applications
It vendor management and kpi reporting
Itil best practices implementation
The Client Service Manager is responsible for the implementation and communication of the Production Support service strategy for Compliance, Legal & Risk Applications

Job Summary

  • The Client Service Manager is responsible for the implementation and communication of the Production Support service strategy for Compliance, Legal & Risk Applications.
  • Candidates will guide and steer IT vendors to ensure services meet desired business results through regular service review meetings and governance.
  • The role offers comprehensive benefits including gender-neutral parental leaves, 100% reimbursement for childcare assistance, and sponsorship for industry certifications.

Matching Summary

The Client Service Manager is responsible for the implementation and communication of the Production Support service strategy for Compliance, Legal & Risk Applications.

Salary

Not specified; Not specified; Comprehensive Hospitalization Insurance, Accident and Term life Insurance, Childcare assistance benefit

Skills & Requirements

Must-have

  • Production Support for Compliance Legal Risk Applications
  • IT Vendor Management and KPI Reporting
  • ITIL Best Practices Implementation
  • Stakeholder Management for Production Issues
  • Major Incident Management Participation

Nice-to-have

  • Experience in GCC of BFSI domain
  • Engineering or Science graduate background
  • Continuous learning culture participation
  • Flexible benefits utilization

Key Requirements

  • Minimum 8 years of experience
  • GCC of BFSI domain experience
  • Engineering/Science graduate degree
  • Experience with SDLC governance

Work Rights

Not specified

Tailored Resume

Cover Letter