Merchant Relations Officer (Business/Operations/Compliance/Payment Support)

BW NEXUS PTE. LTD.

Singapore, Singapore
Not specified (considering it might be hybrid or office-based due to the nature of the role).
End-to-end merchant onboarding processes
Cross-border payment transaction execution
Standard operating procedures (sops) management
BW NEXUS PTE. LTD. is seeking a Merchant Relations Officer to oversee merchant servicing, payment operations, and project coordination in a dynamic environment. The ideal candidate will possess strong multitasking abilities, a proactive mindset, and excellent communication skills, with a focus on maintaining operational efficiency and compliance

Job Summary

  • This role is responsible for overseeing end-to-end merchant onboarding processes including account evaluation and technical system integration.
  • The position requires executing cross-border payment transactions while investigating and resolving payment-related issues to minimize operational disruptions.
  • Candidates must be proactive and self-motivated with the ability to identify operational gaps and contribute to improved workflows.

Matching Summary

Match Score: 85

BW NEXUS PTE. LTD. is seeking a Merchant Relations Officer to oversee merchant servicing, payment operations, and project coordination in a dynamic environment. The ideal candidate will possess strong multitasking abilities, a proactive mindset, and excellent communication skills, with a focus on maintaining operational efficiency and compliance.

Skills & Requirements

Must-have

  • End-to-end merchant onboarding processes
  • Cross-border payment transaction execution
  • Standard Operating Procedures (SOPs) management
  • KYC documentation and agreement execution
  • Microsoft Office proficiency

Nice-to-have

  • Familiarity with payment platforms and APIs
  • Strong analytical and problem-solving capabilities
  • Ability to work independently in fast-paced environment
  • Excellent interpersonal and customer-facing skills

Key Requirements

  • Proficient in Microsoft Office software
  • Strong attention to detail and accuracy
  • Excellent written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter