Patient Access Representative- Hem/onc Ambulatory

stantonlab.info

Excellent customer service
Accurate demographic and insurance information
Communicate insurance eligibility
The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated

Job Summary

  • The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.
  • Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
  • Screens registrations to ensure insurance pre-certification and physician referral requirements are met.

Matching Summary

The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Communicate insurance eligibility
  • Open communication with departments
  • Computer skills and technology navigation

Nice-to-have

  • Ability to multi-task
  • Stressful environment adaptability

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification

Work Rights

Not specified

Tailored Resume

Cover Letter