Resident Concierge

Oceania Group Ltd

Auckland, New Zealand
On-site
Premium lifestyle experience
High-performing front-of-house team
Deliver exceptional resident experiences
Oceania Group Ltd is seeking a Resident Concierge for their community, The Helier, located in Auckland, New Zealand. The ideal candidate will be responsible for creating a premium lifestyle experience for residents, leading concierge operations, and managing a front-of-house team

Job Summary

  • As the face of our community, you’ll act as both an ambassador and a warm, generous host -ensuring every resident enjoys a seamless, personalised, and premium lifestyle experience from pre-move-in through to daily living.
  • This is a dynamic leadership role where you’ll oversee concierge operations, lead a high-performing front-of-house team, and curate meaningful resident experiences that set The Helier apart.
  • At The Helier, you’ll be part of a team that is one team, finding better ways, committed to care, and proud to deliver.

Matching Summary

Match Score: 85

Oceania Group Ltd is seeking a Resident Concierge for their community, The Helier, located in Auckland, New Zealand. The ideal candidate will be responsible for creating a premium lifestyle experience for residents, leading concierge operations, and managing a front-of-house team.

Skills & Requirements

Must-have

  • premium lifestyle experience
  • high-performing front-of-house team
  • deliver exceptional resident experiences
  • curate lifestyle and events
  • drive service excellence

Nice-to-have

  • natural host
  • solutions-focused mindset
  • collaborating to deliver best outcomes
  • committed to care

Key Requirements

  • 5 years' experience in concierge, duty manager, or senior customer service
  • Experience in luxury hotels, lodges, or high-end hospitality
  • Full, clean New Zealand driver’s licence

Work Rights

Not specified

Tailored Resume

Cover Letter