Guest Service Agent - Arabic Speaking

Raffles Seychelles

Seychelles
On-site
Guest service maximization
Guest recognition and attention
Inter-hotel sales promotion
Handling all aspects of Guest service to maximize guest satisfaction through guest recognition and prompt cordial attention

Job Summary

  • Handling all aspects of Guest service to maximize guest satisfaction through guest recognition and prompt cordial attention.
  • Promote Inter-Hotel sales and in-house facilities, and ensure good communication throughout the departments about guests.
  • Greeting guests upon arrival, check-in and give a resort introduction before introducing the person responsible for the rooming.

Matching Summary

Handling all aspects of Guest service to maximize guest satisfaction through guest recognition and prompt cordial attention.

Skills & Requirements

Must-have

  • Guest service maximization
  • Guest recognition and attention
  • Inter-hotel sales promotion
  • Handling guest complaints
  • VIP guest service
  • Arabic speaking ability

Nice-to-have

  • Elegant British charm
  • Personalized service
  • Cultural heritage preservation
  • Multi-cultural environment understanding
  • Positive guest departure impression

Key Requirements

  • Minimum 2 years Front Office/ Guest Relations experience
  • Arabic speaking ability
  • English written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter