Customer Support Consultant

Idexx

Nashville, TN, United States
Base: $21ph; bonus/equity: opportunity for annual ...
Hybrid
High quality customer facing skills
Technical support for software products
Ability to troubleshoot technical issues
IDEXX is hiring a Customer Support Consultant who thrives in software support and implementation activities for veterinary clinic customers

Job Summary

  • IDEXX is hiring a Customer Support Consultant who thrives in software support and implementation activities for veterinary clinic customers.
  • The role involves providing customer technical support, ensuring ongoing customer satisfaction, and delivering comprehensive user training.
  • IDEXX values a diverse workforce and offers competitive compensation, incentives, and benefits.

Matching Summary

IDEXX is hiring a Customer Support Consultant who thrives in software support and implementation activities for veterinary clinic customers.

Salary

Base: $21/HR; Bonus/Equity: Opportunity for annual cash bonus; Benefits: Day-One benefits including pet insurance and mental health resources

Skills & Requirements

Must-have

  • High quality customer facing skills
  • Technical support for software products
  • Ability to troubleshoot technical issues

Nice-to-have

  • Organized with ability to multi-task
  • Experience in user training
  • Strong communication skills

Key Requirements

  • High School diploma or equivalent
  • Associates or Bachelor's degree preferred
  • Fluency in English language

Work Rights

Not specified

Tailored Resume

Cover Letter