Client Services Specialist, Avp

Deutsche Bank Group

Mumbai, India
Not specified; not specified; best in class leave ...
10-15 years banking industry experience
Kyc and anti-money laundering knowledge
Customer complaint management tats
The role requires ensuring strict adherence to internal and external guidelines including KYC and Anti-Money Laundering regulations

Job Summary

  • The role requires ensuring strict adherence to internal and external guidelines including KYC and Anti-Money Laundering regulations.
  • Candidates will lead a team of Customer Service Executives while creating a cross-sell environment across the service team.
  • The company offers comprehensive benefits including gender-neutral parental leaves, childcare assistance reimbursement, and sponsorship for industry certifications.

Matching Summary

The role requires ensuring strict adherence to internal and external guidelines including KYC and Anti-Money Laundering regulations.

Salary

Not specified; Not specified; Best in class leave policy; Gender neutral parental leaves; 100% reimbursement under childcare assistance benefit; Sponsorship for Industry relevant certifications and education; Employee Assistance Program; Comprehensive Hospitalization Insurance; Accident and Term life Insurance; Complementary Health screening for 35 yrs. and above

Skills & Requirements

Must-have

  • 10-15 years banking industry experience
  • KYC and Anti-Money Laundering knowledge
  • Customer complaint management TATs
  • Team leadership of Customer Service Executives
  • Regulatory circular display and compliance

Nice-to-have

  • Strong interpersonal and leadership skills
  • Cross-sell environment creation
  • Mystery shopping audit preparation
  • Flexible benefits utilization

Key Requirements

  • 10-15 years experience in Banking Industry
  • Knowledge of Banking processes and rules
  • Experience with RBI and NSDL audit guidelines

Work Rights

Not specified

Tailored Resume

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