Service Center Representative

Banner Medical Group

Arizona, US
Base: $18.02 - $27.03 ph; bonus/equity: not specif...
Fully remote
Call center experience required
High school diploma or ged
Excellent communication skills
Banner Medical Group is seeking a Service Center Representative for a fully remote position in Arizona, emphasizing customer service in a fast-paced healthcare environment. The role requires call center experience, preferably in managed care, and offers competitive wages along with flexible scheduling options

Job Summary

  • This role supports the organization by providing daily customer service to physicians, staff, employees, and health plan members in a fast-paced inbound environment.
  • The position requires researching and responding to high volumes of inbound and outbound health insurance related calls while maintaining professional standards.
  • Candidates must reside in the state of Arizona and possess excellent organizational skills to manage timely benefit-related inquiries.

Matching Summary

Match Score: 75

Banner Medical Group is seeking a Service Center Representative for a fully remote position in Arizona, emphasizing customer service in a fast-paced healthcare environment. The role requires call center experience, preferably in managed care, and offers competitive wages along with flexible scheduling options.

Salary

Base: $18.02 - $27.03 per hour; Bonus/Equity: Not specified; Benefits: No medical benefits or PTO accrual; Weekly pay offered

Skills & Requirements

Must-have

  • Call center experience required
  • High school diploma or GED
  • Excellent communication skills
  • Computer and typing proficiency
  • Ability to follow oral directions

Nice-to-have

  • Managed care industry background
  • Healthcare insurance knowledge
  • Bilingual capabilities preferred
  • Associate's degree with experience
  • Positive service-oriented demeanor

Key Requirements

  • High school diploma/GED
  • Up to one year contact center experience
  • Must reside in the state of AZ

Work Rights

Must reside in the state of AZ

Tailored Resume

Cover Letter