Service Desk Tier 2

RS Group

San Salvador, El Salvador
Fully remote
Remote or onsite support
Troubleshoot and administer equipment
Maintain client security standards
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential

Job Summary

  • We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.
  • You’ll find an environment that inspires and empowers you to thrive both personally and professionally.
  • We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.

Matching Summary

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.

Skills & Requirements

Must-have

  • remote or onsite support
  • troubleshoot and administer equipment
  • maintain client security standards
  • document support issues and resolutions
  • communicate with clients effectively

Nice-to-have

  • adaptability to changing processes
  • passion for technology
  • desire to learn
  • inclusive culture and talent experience

Key Requirements

  • Bachelor’s degree in MIS, Computer Science or IT
  • Minimum 3.0 GPA
  • Excellent customer service skills
  • Attention to detail
  • Ability to travel up to 25%

Work Rights

Not specified

Tailored Resume

Cover Letter