Ft Shift Lead - Customer Service Coordinator

Mars Inc

Base: $16.65 - $21.28 hourly; bonus/equity: not sp...
Onsite
Perform veterinary assistant or technician duties
Manage paraprofessional team schedules
Ensure hospital safety and sterile protocols
The primary purpose is to perform veterinary assistant duties while providing continuity and operational support across all shifts

Job Summary

  • The primary purpose is to perform veterinary assistant duties while providing continuity and operational support across all shifts.
  • The role requires balancing approximately 80% paraprofessional responsibilities with 20% leadership duties to maximize hospital productivity.
  • Banfield offers a comprehensive total rewards package including health insurance, retirement plans, and paid time off.

Matching Summary

The primary purpose is to perform veterinary assistant duties while providing continuity and operational support across all shifts.

Salary

Base: $16.65 - $21.28 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental, Vision, 401(k), Paid Time Off, Student Debt Relief for DVMs

Skills & Requirements

Must-have

  • Perform veterinary assistant or technician duties
  • Manage paraprofessional team schedules
  • Ensure hospital safety and sterile protocols
  • Educate clients on pet health and wellness plans
  • Maintain accurate medical records and finances

Nice-to-have

  • Demonstrate Mars Inc Five Principles
  • Resolve client issues effectively
  • Mentor new paraprofessional associates
  • Identify operational bottlenecks
  • Foster an engaging team environment

Key Requirements

  • Two years experience in healthcare or veterinary profession required
  • Associate's degree or veterinary technician certification preferred
  • Prior supervisory experience preferred
  • Medical background with medical terminology training preferred

Work Rights

Not specified

Tailored Resume

Cover Letter