Patient Service Representative (psr) - Cardiology

Advocate Health

Chicago, IL, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Onsite
Customer service experience
Handling difficult callers
Emr system
Provides efficient, high-quality service to patients for appointments, information on tests, bills, and referrals

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information on tests, bills, and referrals.
  • Ensures accurate entry of billing information and maintains patient medical records with strict confidentiality.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous benefits, and investment in career development.

Matching Summary

Provides efficient, high-quality service to patients for appointments, information on tests, bills, and referrals.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health and welfare benefits, Retirement plans, Educational Assistance

Skills & Requirements

Must-have

  • Customer service experience
  • Handling difficult callers
  • EMR system
  • Answering multiple phone lines
  • Verifying insurance eligibility

Nice-to-have

  • Teamwork and collaboration
  • Adaptability to change
  • Proactive problem-solving

Key Requirements

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience
  • Ability to lift up to 35 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter