Act as the primary point of contact for assigned accounts, addressing commercial and important operations matters, or any concerns/issues that may arise
Job Summary
Act as the primary point of contact for assigned accounts, addressing commercial and important operations matters, or any concerns/issues that may arise.
Gain access to decision makers and influences to drive growth and increased SOW for the assigned accounts.
Collaborate proactively with cross-functional teams, i.e. internal and external stakeholders, to ensure customers’ current and future needs are met.
Matching Summary
Act as the primary point of contact for assigned accounts, addressing commercial and important operations matters, or any concerns/issues that may arise.
Skills & Requirements
Must-have
primary point of contact for accounts
drive growth and increased SOW
lead commercial negotiations
understand customer business models
collaborate with cross-functional teams
extract and analyze data
Nice-to-have
build strong customer confidence
spread the word on value delivered
deep understanding of customer logic
Key Requirements
Tertiary education in any discipline
4-6 years experience key account management
at least 2 years in logistics industry
Strong negotiation and communication skills
Strong analytical skills and sales data experience
Ability to build and maintain strong relationships