Legalsense is seeking a Support Consultant to provide exceptional customer service for their practice management software used by law firms in the Netherlands. The ideal candidate should have a customer-first mentality, fluency in Dutch and English, and some technical aptitude, particularly in SQL and HTML
Job Summary
Serve as the primary point of contact for inbound client questions, incidents, and service requests via phone and ticketing system.
Develop deep product knowledge across Legalsense's practice management software, becoming a trusted resource on common workflows, issues, and support paths.
Use AI tools regularly and practically to improve how you work: drafting responses, summarizing information, researching issues, and applying sound judgment to outputs before using or sharing them.
Matching Summary
Match Score: 85
Legalsense is seeking a Support Consultant to provide exceptional customer service for their practice management software used by law firms in the Netherlands. The ideal candidate should have a customer-first mentality, fluency in Dutch and English, and some technical aptitude, particularly in SQL and HTML.