Guest Services Representative

Rick Hendrick Chevrolet of Buford

Buford, Georgia, US
Not specified; not specified; not specified
Answer incoming phone calls professionally
Manage multiple department logs accurately
Walk showroom hourly to offer refreshments
The role ensures a friendly and receptive environment while managing administrative functions of the sales department

Job Summary

  • The role ensures a friendly and receptive environment while managing administrative functions of the sales department.
  • Employees are responsible for tracking customer traffic, producing critical sales process metrics, and maintaining various operational logs.
  • The position requires regular attendance including evening hours, weekends, and holidays with a focus on exceeding customer expectations.

Matching Summary

The role ensures a friendly and receptive environment while managing administrative functions of the sales department.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Answer incoming phone calls professionally
  • Manage multiple department logs accurately
  • Walk showroom hourly to offer refreshments
  • Maintain clean and safe work environment
  • Produce daily sales process metric reports

Nice-to-have

  • Demonstrate Servant Leadership core values
  • Provide new hire customer management training
  • Maintain high CSI scores consistently
  • Show enthusiasm for winning culture
  • Commit to continuous improvement daily

Key Requirements

  • High School Diploma or GED required
  • Up to 3 years of customer service experience desired
  • Valid Driver's License required
  • Intermediate Microsoft Office skills required
  • Ability to learn Dealership Management System

Work Rights

Not specified

Tailored Resume

Cover Letter