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The State Employees' Credit Union is seeking an Associate Member Services Representative for its Cary, NC branch. This entry-level position focuses on delivering exemplary member service, managing routine branch operations and transactions, and requires adherence to credit union policies and regulations.
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Job Summary
The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations.
Team members are responsible for providing exemplary service by responding to inquiries via telephone, in-person, and digital channels.
Employees must comply with all regulatory requirements while ensuring member information remains confidential and accounts are accessed only for business purposes.
Matching Summary
Match Score: 75
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The State Employees' Credit Union is seeking an Associate Member Services Representative for its Cary, NC branch. This entry-level position focuses on delivering exemplary member service, managing routine branch operations and transactions, and requires adherence to credit union policies and regulations.
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Skills & Requirements
Must-have
High school diploma or GED equivalent
Compliance with credit union policies
Cash drawer balancing and vault management
Processing member transactions in system
Verbal and written communication skills
Nice-to-have
Bachelor's degree or CCUE Certification
Positive attitude toward members and teammates
Aptitude for developing member confidence
Knowledge of financial advisory products
Problem-solving skills for account disputes
Key Requirements
High school diploma or GED
Completion of Core Module Program within 12 months