Guest Services Representative - Patient Experience

Ohiosophe

Lexington, NC, US
Base: $18.85 - $28.30 ph; bonus/equity: not specif...
Not specified (assumed to be on-site with rotating shifts)
Excellent customer service skills
Ability to lift 35 lbs
Fluent english speaking
The Guest Services Representative position at Advocate Health in Lexington, NC, seeks a customer-focused individual to assist patients and visitors at the hospital's front desk and other areas. The role requires strong communication skills, physical stamina, and the ability to handle various clerical duties within a healthcare environment

Job Summary

  • The role involves greeting patients and visitors while assisting with wayfinding and transportation needs at Lexington Medical Center.
  • Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance programs.
  • Candidates must be able to stand for long periods and push or pull wheelchairs as part of daily physical requirements.

Matching Summary

Match Score: 75

The Guest Services Representative position at Advocate Health in Lexington, NC, seeks a customer-focused individual to assist patients and visitors at the hospital's front desk and other areas. The role requires strong communication skills, physical stamina, and the ability to handle various clerical duties within a healthcare environment.

Salary

Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Ability to lift 35 lbs
  • Fluent English speaking
  • Front desk operations experience
  • Critical thinking under pressure

Nice-to-have

  • Prior healthcare industry experience
  • Volunteer coordination background
  • Wheelchair escorting experience

Key Requirements

  • High school education required
  • Customer service experience required
  • Computer and data entry skills required

Work Rights

Not specified

Tailored Resume

Cover Letter