Unisys UK is seeking a Tech Service Desk professional who will handle moderately complex technical inquiries and support requests related to hardware, software, and user administration. The ideal candidate should have a high school diploma or GED, with 1-2 years of relevant experience and possibly technical certification or an associate degree
Job Summary
The role involves answering moderately complex questions regarding hardware, software, and network administration.
Candidates must utilize problem-solving and analytical skills to effectively resolve challenging incidents.
The position requires supporting L1 agents in ongoing day-to-day questions related to client incidents.
Matching Summary
Match Score: 75
Unisys UK is seeking a Tech Service Desk professional who will handle moderately complex technical inquiries and support requests related to hardware, software, and user administration. The ideal candidate should have a high school diploma or GED, with 1-2 years of relevant experience and possibly technical certification or an associate degree.
Skills & Requirements
Must-have
Hardware and software support
Network and user administration
Problem solving and analytical skills
Nice-to-have
Experience with COTS applications
Supporting L1 agents
Escalating complex problems
Key Requirements
High School Diploma or GED required
1-2 years experience in area of responsibility
May require technical certification or Associate Degree