Technical Account Manager, Logistics

Altanaai

Brooklyn, NY, United States
Base: $125,000 - $150,000 usd; bonus/equity: compe...
On-site with hybrid work flexibility (candidates must be within commuting distance from williamsburg office).
Logistics customer account management
Drive user adoption and value realization
Manage strategic accounts
Altanaai is seeking a Technical Account Manager (TAM) for their Logistics division in Brooklyn, NY. The role focuses on customer success, user adoption, and strategic account management, with an emphasis on optimizing the use of Altana's AI-powered platform

Job Summary

  • Manage strategic accounts across the world’s largest logistics service providers, driving measurable impact through strong stakeholder alignment, adoption, and growth across global operations.
  • Own customer calls and Quarterly Business Reviews, leveraging data-driven insights to astonish our clients while promptly relaying valuable feedback to the appropriate teams.
  • Altana offers top-tier benefits for full-time employees, including Flexible Time Off, industry leading Paid Parental Leave, and comprehensive Health Benefits.

Matching Summary

Match Score: 85

Altanaai is seeking a Technical Account Manager (TAM) for their Logistics division in Brooklyn, NY. The role focuses on customer success, user adoption, and strategic account management, with an emphasis on optimizing the use of Altana's AI-powered platform.

Salary

Base: $125,000 - $150,000 USD; Bonus/Equity: Competitive equity grants and discretionary bonus or variable compensation plan; Benefits: Top-tier benefits including Flexible Time Off, Parental Leave, Health Benefits, 401(k), Commuter Benefits, Wellness, Pet Insurance, EAP, Dependent Care FSA

Skills & Requirements

Must-have

  • Logistics customer account management
  • Drive user adoption and value realization
  • Manage strategic accounts
  • Onboarding and enablement
  • Data-driven QBRs
  • Collaborate with sales engineering

Nice-to-have

  • AI and machine learning concepts
  • Cross-functional collaboration
  • Strategic thinking and tactical execution
  • Building positive relationships
  • Diving into the nitty-gritty

Key Requirements

  • 5+ years of account management experience with Logistics customers
  • History of successfully expanding accounts year over year
  • Strong understanding of SaaS financial metrics
  • Experience driving strategic initiatives from concept to execution

Work Rights

Not specified

Tailored Resume

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