Assistant Reservations Manager

Four Seasons

Miami, FL, United States
Reservations department operations
Team leadership and coaching
Quality assurance in reservations
Four Seasons is powered by our people who create amazing experiences through a commitment to luxury with genuine heart

Job Summary

  • Four Seasons is powered by our people who create amazing experiences through a commitment to luxury with genuine heart.
  • The Assistant Reservations Manager leads the reservations team, focusing on quality assurance, sales effectiveness, and revenue management decisions.
  • Employees enjoy an energizing culture, comprehensive learning programs, inclusive engagement events, exclusive discounts, and competitive benefits.

Matching Summary

Four Seasons is powered by our people who create amazing experiences through a commitment to luxury with genuine heart.

Skills & Requirements

Must-have

  • Reservations department operations
  • Team leadership and coaching
  • Quality assurance in reservations
  • Revenue and inventory management
  • Proficient in English communication
  • Computer literate with Word and Excel
  • Ability to work all shifts including weekends

Nice-to-have

  • Multilingual proficiency preferred
  • Pleasant and professional telephone manner
  • Experience in Rooms Division or Sales and Marketing
  • Inclusive and diverse employee culture
  • Employee learning and development programs
  • Collaboration with Sales and Front Desk teams

Key Requirements

  • Previous reservations experience
  • Experience in Rooms Division or Sales and Marketing
  • Proficient verbal and written English
  • US work authorization required
  • Computer literacy including Word and Excel
  • Must be able to work all shifts including weekends

Work Rights

US work authorization required

Tailored Resume

Cover Letter