Concierge - Guest Services

jll.co.in

Kuala Lumpur, Malaysia
**
Guest and vip registration management
Front desk guest engagement
Telephone call handling professionally
** JLL is seeking a Concierge for Guest Services in Kuala Lumpur, Malaysia, who will be responsible for providing exceptional service to guests, managing guest registrations, and ensuring the front desk area is well maintained. The role emphasizes proactive engagement, attention to detail, and a high standard of customer satisfaction. **

Job Summary

  • JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients in real estate.
  • The role involves welcoming guests, managing registrations, responding to requests with respect and urgency, and ensuring the front desk and common areas are neat and professional.
  • The position requires maintaining high grooming and service standards comparable to a Premier Lounge or High-End Hotel while supporting workplace initiatives and continuous service improvement.

Matching Summary

Match Score: 75

** JLL is seeking a Concierge for Guest Services in Kuala Lumpur, Malaysia, who will be responsible for providing exceptional service to guests, managing guest registrations, and ensuring the front desk area is well maintained. The role emphasizes proactive engagement, attention to detail, and a high standard of customer satisfaction. **

Skills & Requirements

Must-have

  • Guest and VIP registration management
  • Front desk guest engagement
  • Telephone call handling professionally
  • Maintaining cleanliness and presentation
  • Customer satisfaction and service excellence

Nice-to-have

  • Proactive workplace management
  • Positive guest relations
  • Workplace etiquette adherence
  • Coordinating workplace initiatives
  • Trustworthy source of information

Key Requirements

  • Work location on-site in Kuala Lumpur, Malaysia

Work Rights

Not specified

Tailored Resume

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