Senior Forward Deployed Engineer (ai Agent)

Cresta

Remote
Base: $185,000–$235,000; bonus/equity: annual bonu...
Remote
Python and golang programming
Ai agent development and deployment
Integration with apis and external systems
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center using AI and human intelligence

Job Summary

  • Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center using AI and human intelligence.
  • The Senior Forward Deployed Engineer will develop intelligent AI agents, integrate them with external systems, and work closely with customers and internal teams to ensure successful AI deployments.
  • The company offers a comprehensive benefits package including medical, dental, vision coverage, flexible PTO, paid parental leave, retirement savings, remote work budget, and wellness stipends.

Matching Summary

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center using AI and human intelligence.

Salary

Base: $185,000–$235,000; Bonus/Equity: Annual Bonus and Equity; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Python and Golang programming
  • AI agent development and deployment
  • Integration with APIs and external systems
  • Cloud platforms and DevOps practices
  • Large language models and prompt engineering

Nice-to-have

  • Customer engagement and collaboration
  • Project management and coordination
  • Data-driven decision making
  • Cross-functional teamwork
  • Technical advisory and guidance

Key Requirements

  • Bachelor’s or Master’s degree in Computer Science or related field
  • 3+ years software development or AI/ML engineering experience
  • Experience with large language models and AI agent frameworks
  • Proficiency in Python and Golang
  • Experience with cloud platforms (AWS, GCP, Azure)
  • Excellent communication and project management skills

Work Rights

Not specified

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