The Assistant Manager, E-commerce oversees the planning, implementation, staffing, and tracking for the fulfillment and delivery of the store’s E-commerce orders including pickup and delivery experience for all departments
Job Summary
The Assistant Manager, E-commerce oversees the planning, implementation, staffing, and tracking for the fulfillment and delivery of the store’s E-commerce orders including pickup and delivery experience for all departments.
At Hy-Vee our people are our strength, promising a helpful smile in every aisle from a fully engaged and committed workforce.
This role ensures smooth operation of all departments' order fulfillment processes, reviews orders for accuracy, assesses out-of-stocks, and handles customer issues to ensure satisfaction.
Matching Summary
The Assistant Manager, E-commerce oversees the planning, implementation, staffing, and tracking for the fulfillment and delivery of the store’s E-commerce orders including pickup and delivery experience for all departments.
Skills & Requirements
Must-have
E-commerce order fulfillment
Customer service excellence
Inventory management
Team leadership and training
Process optimization
Nice-to-have
Helpful smile in every aisle
Growth mindset
Results oriented
Customer focused
Professionalism
Key Requirements
High School Diploma or equivalent preferred
Skilled in computer and internet usage
Ability to instruct, assign, review, and plan work of others