On-site Roi Specialist - Newport News, Va

Sharedhealth

Newport News, VA, US
Processing medical record release requests
Ensuring hipaa compliance
Operating fax, copier, and scanning machines
This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service

Job Summary

  • This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service.
  • The role requires safeguarding patient privacy by ensuring only authorized individuals access medical records and that all information is released in accordance with applicable authorizations, company policies, and HIPAA regulations.
  • The position is fully on-site within a hospital facility in Newport News, VA, and involves handling confidential information with integrity and professionalism.

Matching Summary

This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service.

Skills & Requirements

Must-have

  • Processing medical record release requests
  • Ensuring HIPAA compliance
  • Operating fax, copier, and scanning machines
  • Delivering exceptional customer service
  • Maintaining confidentiality of patient information

Nice-to-have

  • Strong communication skills
  • Self-motivated and dependable
  • Ability to work independently or in a team
  • Attention to detail and quality checks
  • Knowledge of state laws and fee structures

Key Requirements

  • High school diploma or GED
  • Minimum 2 years medical records experience
  • Proficiency in Microsoft Office
  • Local to Newport News, VA

Work Rights

Not specified

Tailored Resume

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