We are seeking a (Senior) Experience Architect with a passion for designing impactful service and product experiences, solving complex problems, and driving innovation at scale
Job Summary
We are seeking a (Senior) Experience Architect with a passion for designing impactful service and product experiences, solving complex problems, and driving innovation at scale.
Design next-generation experiences that integrate human and AI-agent interactions across customer, employee, and service journeys.
Opportunity to shape world-class experiences for global brands in a collaborative, innovative, and high-performance culture.
Matching Summary
We are seeking a (Senior) Experience Architect with a passion for designing impactful service and product experiences, solving complex problems, and driving innovation at scale.
Skills & Requirements
Must-have
human-centered design
AI and Agentforce capabilities
executive communication skills
experience design and delivery
design systems
Figma prototyping
Nice-to-have
consulting environment
hypothesis-led problem solving
emerging technologies
digital transformation
design thinking
agile methodologies
Key Requirements
10+ years in service design, product design, CX strategy, or experience architecture
5+ years consulting experience
Strong executive presence
Proficiency with design tools (Figma, Sketch, Adobe Creative Suite)
Experience with enterprise-scale transformation programs