Deutschsprachiger Kundenberater - Hybrides Arbeitsmodell

Capita

Sofia, Bulgaria
Not specified; performance bonus during training; ...
Hybrid
German c1+ language proficiency required
Experience with ms office applications
Willingness to work in shift schedules
The role involves supporting customers through various channels, primarily incoming calls, by analyzing and resolving their inquiries

Job Summary

  • The role involves supporting customers through various channels, primarily incoming calls, by analyzing and resolving their inquiries.
  • Employees will handle administrative and technical requests regarding products and invoices while making necessary system changes.
  • The position offers a hybrid working model, performance bonuses, and comprehensive benefits including a fully covered MultiSport card.

Matching Summary

The role involves supporting customers through various channels, primarily incoming calls, by analyzing and resolving their inquiries.

Salary

Not specified; Performance bonus during training; Performance-based bonus after training

Skills & Requirements

Must-have

  • German C1+ language proficiency required
  • Experience with MS Office applications
  • Willingness to work in shift schedules

Nice-to-have

  • Strong organizational and communication skills
  • Customer-oriented mindset and behavior
  • Ability to thrive in fast-paced environments

Key Requirements

  • German C1+ level mandatory
  • Shift work availability required

Work Rights

Not specified

Tailored Resume

Cover Letter