Purchase To Pay Helpdesk Analyst

GSK

Costa Rica
On-site
B2-level english proficiency
1-year technical service desk experience
Sap experience preferred
GSK is seeking a Purchase To Pay Helpdesk Analyst to provide service desk assistance related to financial applications and processes. The ideal candidate will have a finance-related degree and at least one year of technical service desk experience, with strong communication skills in English. This role is on-site in Costa Rica and offers structured onboarding and opportunities for career development

Job Summary

  • The role serves as the Single Point of Contact for resolving complex end-to-end Purchase to Pay issues for internal and external customers.
  • Candidates must maintain a positive demeanor while managing incident tickets, SLAs, and documentation across various communication channels.
  • GSK offers structured onboarding, ongoing training, and mentorship to support career growth within a global biopharma team.

Matching Summary

Match Score: 75

GSK is seeking a Purchase To Pay Helpdesk Analyst to provide service desk assistance related to financial applications and processes. The ideal candidate will have a finance-related degree and at least one year of technical service desk experience, with strong communication skills in English. This role is on-site in Costa Rica and offers structured onboarding and opportunities for career development.

Skills & Requirements

Must-have

  • B2-level English proficiency
  • 1-year technical service desk experience
  • SAP experience preferred

Nice-to-have

  • Finance or related degree
  • Call center environment experience
  • Strong customer service orientation

Key Requirements

  • Minimum 1-year service desk experience
  • B2 English language skills
  • On-site work in Costa Rica required

Work Rights

Not specified

Tailored Resume

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