Ready Return Officer

Europcar Inc

Brisbane, Australia
Competitive hourly rate; shift loading + uncapped ...
Remote
Friendly and professional customer greeting
Resolve customer issues
Conduct damage inspection of vehicles
This role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the location

Job Summary

  • This role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the location.
  • Key responsibilities include greeting customers, ensuring a positive experience, resolving issues, and conducting damage inspections of returning and outgoing vehicles.
  • Benefits include a competitive hourly rate plus shift loading and uncapped incentives, parental leave, ongoing training, and global brand opportunities.

Matching Summary

This role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the location.

Salary

Competitive hourly rate; shift loading + uncapped incentives; performance-based incentive program

Skills & Requirements

Must-have

  • friendly and professional customer greeting
  • resolve customer issues
  • conduct damage inspection of vehicles
  • check vehicle roadworthiness
  • strong communication skills
  • computer literacy skills

Nice-to-have

  • provide a WOW experience
  • positive can do attitude

Key Requirements

  • Previous experience in customer service, retail or sales
  • Ability to work alone and as part of a team
  • Flexibility to work on a rotating shift roster
  • Valid Australian driver's license with a clean driving record
  • Current and ongoing Australian work rights

Work Rights

Current and ongoing Australian work rights

Tailored Resume

Cover Letter