Engagement Manager - Data As A Service

Snorkel AI

Remote, United States
Base: $140,000 - $230,000 usd; bonus/equity: equit...
Remote
5+ years customer success or account management experience
Experience managing enterprise accounts in technical environments
Ability to drive consumption and revenue realization
Snorkel AI is seeking an Engagement Manager for their Data-as-a-Service (DaaS) team, responsible for managing customer accounts and driving adoption of DaaS offerings. The role emphasizes building strong relationships with enterprise customers and ensuring successful delivery of services

Job Summary

  • The role involves owning post-sale customer outcomes including adoption, consumption, and revenue realization across assigned DaaS accounts.
  • You will serve as the primary point of contact for enterprise customers, guiding them from pilot through production while building deep relationships.
  • All offers include equity in the form of employee stock options within a company that is scaling rapidly.

Matching Summary

Match Score: 85

Snorkel AI is seeking an Engagement Manager for their Data-as-a-Service (DaaS) team, responsible for managing customer accounts and driving adoption of DaaS offerings. The role emphasizes building strong relationships with enterprise customers and ensuring successful delivery of services.

Salary

Base: $140,000 - $230,000 USD; Bonus/Equity: Equity in the form of employee stock options included; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years customer success or account management experience
  • Experience managing enterprise accounts in technical environments
  • Ability to drive consumption and revenue realization
  • Strong partnership with Sales and Account Executives
  • Technical aptitude in data, AI/ML domains

Nice-to-have

  • Experience with AI/ML workflows and data annotation
  • Track record of driving net revenue retention metrics
  • Familiarity with usage-based business models
  • Willingness to travel up to 20% for customer needs

Key Requirements

  • 5+ years of experience in customer success or related post-sales roles
  • Proven track record of managing enterprise accounts
  • Experience partnering closely with Sales or Account Executives

Work Rights

Not specified

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