Customer Service Senior - Export

EssilorLuxottica SA

Settimo Milanese, Italy
On-site
Manage export procedures and compliance
Handle international export formalities
Provide technical service support
EssilorLuxottica, a global leader in eyewear, is seeking a Customer Service Senior with strong organizational and problem-solving skills to manage export operations. The ideal candidate should possess extensive experience in customer service and export procedures, along with fluency in English and another European language

Job Summary

  • Manage quotations, order processing, and shipment coordination, handling international export procedures and ensuring compliance with regulations.
  • Monitor and coordinate all phases from order processing to shipping and export formalities, with priority management.
  • Maintain direct contact with freight forwarders and logistics providers, ensuring smooth communication between internal departments and external partners.

Matching Summary

Match Score: 85

EssilorLuxottica, a global leader in eyewear, is seeking a Customer Service Senior with strong organizational and problem-solving skills to manage export operations. The ideal candidate should possess extensive experience in customer service and export procedures, along with fluency in English and another European language.

Skills & Requirements

Must-have

  • Manage export procedures and compliance
  • Handle international export formalities
  • Provide technical service support
  • Direct contact with logistics providers
  • Operate in a dynamic environment

Nice-to-have

  • Foster inclusivity and collaboration
  • Embrace agility and ignite passion
  • Make a positive impact on the world

Key Requirements

  • Commercial Technical Institute Diploma/Three-year degree
  • 10 years of experience in sales or customer service
  • Fluency in English and another European language
  • Knowledge of SAP

Work Rights

Not specified

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