Patient Access Rep - Front Desk Registrar - Covington - Full Time
Ochsner Health
Covington, US
Fully remote
High school diploma or equivalent
Minimum of 1 year experience in healthcare or customer service
Proficiency with windows-style applications and data entry
The role involves greeting patients, initiating scheduling, and completing the check-in process while maintaining patient confidentiality
Job Summary
The role involves greeting patients, initiating scheduling, and completing the check-in process while maintaining patient confidentiality.
Employees are responsible for verifying insurance benefits electronically or via telephone and collecting co-pays and self-pay portions at the point of service.
Ochsner Health values dedicated employees who serve, heal, lead, educate, and innovate to make a difference in patient care.
Matching Summary
The role involves greeting patients, initiating scheduling, and completing the check-in process while maintaining patient confidentiality.
Skills & Requirements
Must-have
High school diploma or equivalent
Minimum of 1 year experience in healthcare or customer service
Proficiency with Windows-style applications and data entry
Nice-to-have
Associate's degree preferred
Strong interpersonal and conflict resolution skills
Ability to work rotating weekends
Key Requirements
High school diploma required
1+ year experience in hospital, clinic, or medical office
Knowledge of healthcare insurance benefits and billing regulations