Client Service Coordinator

Banfield Pet Hospital

Landstown, VA, US
$15.00 - $18.69 hourly; not specified; comprehensi...
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Client education and effective communication
Maximize productivity of veterinary team
Provide professional, efficient, exceptional service
** Banfield Pet Hospital is seeking a Client Service Coordinator in Landstown, VA, to manage client interactions and enhance the efficiency of the veterinary team. The role requires strong communication, organizational, and client service skills, with a focus on creating a welcoming environment for pets and their owners. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients.
  • Essential responsibilities include promoting hospital services, educating clients about pet health and services, assisting incoming and outgoing clients, managing finances, and conducting administrative functions.
  • Banfield offers a comprehensive total rewards package including medical, dental, vision insurance, retirement plans, paid time off, mental health resources, and pet wellness plans.

Matching Summary

Match Score: 75

** Banfield Pet Hospital is seeking a Client Service Coordinator in Landstown, VA, to manage client interactions and enhance the efficiency of the veterinary team. The role requires strong communication, organizational, and client service skills, with a focus on creating a welcoming environment for pets and their owners. **

Salary

$15.00 - $18.69 Hourly; Not specified; Comprehensive benefits package

Skills & Requirements

Must-have

  • Client education and effective communication
  • Maximize productivity of veterinary team
  • Provide professional, efficient, exceptional service
  • Manage finances and administrative functions
  • Ability to multi-task under distracting conditions
  • Strong written and verbal communication skills
  • Demonstrates systematic approach and organizational ability
  • Problem solving and client service skills
  • Comfortably uses computer and specialized software
  • Willing to work with others and collaborate
  • Open to changing situations and willing to perform tasks
  • Maintains positive outlook and composure under stress
  • Ability to work at a computer for long periods
  • Confident around pets
  • Ability to stand, walk, stoop, kneel, crouch
  • Manipulate up to 50 pounds
  • Good hand-eye coordination and dexterity
  • Specific vision abilities required
  • Routinely exposed to animals and potential hazards

Nice-to-have

  • Live and exemplify Five Principles of Mars
  • Actively recruit new clients
  • Educate clients about wellness plans
  • Shows willingness to use discretion and find solutions
  • Firmly adheres to values and ethics
  • Able and willing to perform tasks without supervision

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 18 years old
  • One year of related experience required
  • Customer service experience preferred
  • Medical background preferred

Work Rights

Not specified

Tailored Resume

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