Manage designated accounts to ensure individual and team targets are met and exceptional customer service is provided
Job Summary
Manage designated accounts to ensure individual and team targets are met and exceptional customer service is provided.
Conduct daily activities aligned with relevant Australian debt collection guidelines and other legislation including Privacy Act, Trade Practices Act and NCCC, etc.
HMO coverage for you and your family, Yearly Kick Off Parties with major giveaways, and recognition through 'Value Awards' are among the benefits.
Matching Summary
Manage designated accounts to ensure individual and team targets are met and exceptional customer service is provided.
Skills & Requirements
Must-have
Debt collection guidelines
Information security and data privacy
Negotiate payment arrangements
Skip tracing accounts
CRM data accuracy
Nice-to-have
Teamwork and collaboration
Innovation and automation
Entrepreneurial energy
Laugh and learn culture
Key Requirements
Industry and/or collections experience
Financial services or Australian campaigns experience