Client Service Specialist

Fiserv

Multiple Locations
Base: $40,000.00-$50,500.00; bonus/equity: not spe...
Fully remote
Level 2 phone support
Client issue resolution
Technical troubleshooting skills
You will serve as a Client Service Specialist providing Level 2 phone and ticket support for SMB merchant clients

Job Summary

  • You will serve as a Client Service Specialist providing Level 2 phone and ticket support for SMB merchant clients.
  • Your work will deepen and retain client relationships and support revenue growth through strong client satisfaction.
  • Fiserv offers unparalleled professional growth with training, development, and internal mobility opportunities.

Matching Summary

You will serve as a Client Service Specialist providing Level 2 phone and ticket support for SMB merchant clients.

Salary

Base: $40,000.00-$50,500.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, and disability insurance options

Skills & Requirements

Must-have

  • Level 2 phone support
  • Client issue resolution
  • Technical troubleshooting skills

Nice-to-have

  • Experience with financial technology products
  • Bilingual support in Spanish
  • Remote desktop support tools

Key Requirements

  • 2+ years in client service
  • 1+ year troubleshooting complex issues
  • Associate or Bachelor’s degree in related field

Work Rights

Must have valid U.S. work authorization

Tailored Resume

Cover Letter