Customer Success Manager- Iso

GE VERNOVA

Remote, US
Base: $165,600.00 - $248,400.00; bonus: discretion...
Fully remote
8+ years customer success experience
Strong technical acumen for software solutions
Root cause analysis and post-mortem leadership
You will play a critical role in developing the CX strategy for top ISO customers and leading its execution

Job Summary

  • You will play a critical role in developing the CX strategy for top ISO customers and leading its execution.
  • The position requires acting as the primary technical relationship owner post-deployment to ensure alignment with business objectives.
  • GE Vernova offers competitive compensation ranging from $165,600.00 to $248,400.00 along with comprehensive benefits including 401(k) matching.

Matching Summary

You will play a critical role in developing the CX strategy for top ISO customers and leading its execution.

Salary

Base: $165,600.00 - $248,400.00; Bonus: Discretionary annual bonus; Benefits: Medical, dental, vision, 401(k) match, paid holidays

Skills & Requirements

Must-have

  • 8+ years customer success experience
  • Strong technical acumen for software solutions
  • Root cause analysis and post-mortem leadership

Nice-to-have

  • Deep empathy for client success outcomes
  • Familiarity with electric utility operations
  • Passion for grid modernization initiatives

Key Requirements

  • Bachelor's degree in Engineering, Computer Science, or Business
  • 8+ years of experience in customer success or account management
  • Legal authorization to work in the United States

Work Rights

Must be legally authorized to work in the US

Tailored Resume

Cover Letter