Service Manager / Assistant Service Manager (johor Bahru)

KONE Bulgaria

Johor Bahru, Malaysia
High-quality maintenance operations
Customer satisfaction
Service efficiency
The Service Manager plays a critical role in ensuring high-quality maintenance operations, customer satisfaction, and overall service efficiency

Job Summary

  • The Service Manager plays a critical role in ensuring high-quality maintenance operations, customer satisfaction, and overall service efficiency.
  • This role is responsible for managing service operations, optimizing resources, and ensuring compliance with safety and quality standards.
  • The ideal candidate will drive operational excellence, develop technicians, and maintain strong customer relationships.

Matching Summary

The Service Manager plays a critical role in ensuring high-quality maintenance operations, customer satisfaction, and overall service efficiency.

Skills & Requirements

Must-have

  • high-quality maintenance operations
  • customer satisfaction
  • service efficiency
  • safety and quality standards
  • operational excellence
  • technician development
  • customer relationships

Nice-to-have

  • global organization opportunities
  • engaging reward elements
  • comprehensive learning programs
  • fun colleagues
  • lively working environment
  • open-minded leaders

Key Requirements

  • Bachelor's degree in Engineering, Business, or related field
  • Minimum 5 years of experience in service operations
  • Strong leadership and people management skills
  • Excellent customer relationship management
  • Proficiency in scheduling, resource planning, and cost management

Work Rights

Not specified

Tailored Resume

Cover Letter