Rep Ii, Customer Support Operations

transunion.ca

Bogota, Colombia
**
Analyze data and results
Identify and solve processing problems
Interact with global teams
** TransUnion is seeking a Rep II for Customer Support Operations in Bogotá, Colombia, for a hybrid role that emphasizes collaboration, data analysis, and process improvement. The ideal candidate should have a background in industrial engineering or related fields and possess strong analytical and communication skills. **

Job Summary

  • Deliver timely and accurate results by analyzing data and outcomes to ensure expected quality is maintained.
  • Identify and solve processing problems, both technical and procedural, by interacting with various global teams including Support, Technology, and Solutions/Product.
  • Proactively identify improvements in Power BI dashboards and implement automation opportunities where applicable.

Matching Summary

Match Score: 75

** TransUnion is seeking a Rep II for Customer Support Operations in Bogotá, Colombia, for a hybrid role that emphasizes collaboration, data analysis, and process improvement. The ideal candidate should have a background in industrial engineering or related fields and possess strong analytical and communication skills. **

Skills & Requirements

Must-have

  • Analyze data and results
  • Identify and solve processing problems
  • Interact with global teams
  • Analyze customer consumption data
  • Improve Power BI dashboards
  • Advanced data analysis skills

Nice-to-have

  • Collaborative and energetic environment
  • Explore new technologies
  • Develop new capabilities
  • Work with great people
  • Pioneer products and cutting-edge technology
  • Effective communication
  • Service attitude
  • Logical thinking
  • Programming structure
  • Impact and risk analysis
  • Executive data presentation

Key Requirements

  • 6 months to 1 year experience
  • Database management experience
  • Programming experience
  • Advanced Power BI skills (plus)
  • Intermediate to advanced English

Work Rights

Not specified

Tailored Resume

Cover Letter