$98,187.00 - $166,919.00; not specified; not speci...
Fully remote
Cisco and fortinet products
Tcp/ip, vlans, routing, switching
Basic network security concepts
This role involves supporting network infrastructure, troubleshooting connectivity issues, and assisting in the implementation of network solutions to ensure optimal performance and security
Job Summary
This role involves supporting network infrastructure, troubleshooting connectivity issues, and assisting in the implementation of network solutions to ensure optimal performance and security.
Demonstrates strong collaboration skills by working effectively with colleagues across teams, communicates professionally and confidently with customers when addressing inquiries or resolving issues, and provides prompt, clear, and customer‑focused responses to helpdesk tickets to ensure high‑quality support and a positive service experience.
This role requires onsite support in office and data center environments and may involve hands-on work with network devices and physical cabling (copper/fiber).
Matching Summary
This role involves supporting network infrastructure, troubleshooting connectivity issues, and assisting in the implementation of network solutions to ensure optimal performance and security.
Salary
$98,187.00 - $166,919.00; Not specified; Not specified
Skills & Requirements
Must-have
Cisco and Fortinet products
TCP/IP, VLANs, routing, switching
Basic network security concepts
Hands-on network device configuration
Physical cabling management
Nice-to-have
Strong collaboration skills
Professional customer communication
Prompt, clear, customer-focused responses
Basic scripting or automation skills
Key Requirements
5+ years of experience
Enterprise network infrastructure support
Production environment experience
Working knowledge of TCP/IP, VLANs, routing, switching