Customer Service Representative

Probe CX

Melbourne, Victoria, Australia
Competitive pyy: base + super + incentives + penal...
Master professional communication
Solve real-world problems
Tech savvy
Supporting a major Federal Government entity, you will be the first point of contact for the public, providing essential service on behalf of a key national agency

Job Summary

  • Supporting a major Federal Government entity, you will be the first point of contact for the public, providing essential service on behalf of a key national agency.
  • In this fast-paced environment, you’ll thrive on the high energy of the call centre as you tackle a diverse range of queries and build a toolkit of professional skills.
  • We value your work-life balance, providing a modern environment with work-from-home options available once you have settled into the role.

Matching Summary

Supporting a major Federal Government entity, you will be the first point of contact for the public, providing essential service on behalf of a key national agency.

Salary

Competitive Pay: Base + super + incentives + penalties + employee benefits

Skills & Requirements

Must-have

  • Master Professional Communication
  • Solve Real-World Problems
  • Tech Savvy
  • Intermediate to advanced computer skills
  • Fast-moving work culture

Nice-to-have

  • Build Emotional Intelligence
  • Curious mindset
  • Refine Your Organisation
  • Work-life balance
  • Inclusive culture

Key Requirements

  • Transferable skills in customer service, retail, or hospitality
  • Australian Citizen
  • Over the age of 18 years
  • Willing to undergo a national background check

Work Rights

Australian Citizen

Tailored Resume

Cover Letter