Customer Automation & Optimisation Specialist

Aristocrat

Gdansk, Poland
Hybrid
Intercom automation workflows
Customer lifecycle automation
Performance data analysis
Aristocrat's mission is to bring happiness to life by harnessing the joy of play, with outstanding customer experience starting with smart, scalable support solutions

Job Summary

  • Aristocrat's mission is to bring happiness to life by harnessing the joy of play, with outstanding customer experience starting with smart, scalable support solutions.
  • This role is responsible for crafting, launching, and continuously refining automation workflows across the entire customer lifecycle—reducing manual effort, improving resolution rates, and ensuring customer tooling supports efficient, high-quality service delivery at scale.
  • Aristocrat fosters an inclusive culture where team members are encouraged to be their very best, with opportunities to elevate careers and grow.

Matching Summary

Aristocrat's mission is to bring happiness to life by harnessing the joy of play, with outstanding customer experience starting with smart, scalable support solutions.

Skills & Requirements

Must-have

  • Intercom automation workflows
  • customer lifecycle automation
  • performance data analysis
  • workflow logic building
  • customer operations environment

Nice-to-have

  • bring happiness to life
  • joy of play
  • inclusive culture
  • People First principle

Key Requirements

  • Experience with customer support tooling
  • Analytical approach to data
  • Comfortable building logic-based workflows
  • Problem solver with attention to detail
  • Experience in scaled customer operations

Work Rights

Not specified

Tailored Resume

Cover Letter