Manager Product Support (regional Services)

Caterpillar Inc.

Mossville, IL, United States
$147,760.00 - $221,640.00; not specified; benefits...
Onsite
Customer service leadership
Data-driven decision making
Effective leadership of field service teams
Caterpillar is committed to building a better world through innovation and collaboration

Job Summary

  • Caterpillar is committed to building a better world through innovation and collaboration.
  • The role involves leading deployment and support teams for technology products in Construction Industries.
  • Employees enjoy a range of benefits including medical, dental, and career development opportunities.

Matching Summary

Caterpillar is committed to building a better world through innovation and collaboration.

Salary

$147,760.00 - $221,640.00; Not specified; Benefits: Medical, dental, and vision benefits; Paid time off plan; 401(k) savings plans

Skills & Requirements

Must-have

  • Customer service leadership
  • Data-driven decision making
  • Effective leadership of field service teams

Nice-to-have

  • Excellent problem-solving skills
  • Experience with telematics technologies
  • Strong written and verbal communication

Key Requirements

  • Bachelor’s Degree in Engineering or Marketing
  • 10 years of customer service leadership experience
  • 6 Sigma Green Belt experience

Work Rights

Not specified

Tailored Resume

Cover Letter