This position analyzes customer information and competitive benchmarking to identify areas necessary to improve the customer research and shopping experience
Job Summary
This position analyzes customer information and competitive benchmarking to identify areas necessary to improve the customer research and shopping experience.
The role involves executing system changes for promotional activities and developing taxonomy changes to support new onboarding and business changes.
Ultimately, these improvements aim to result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion.
Matching Summary
This position analyzes customer information and competitive benchmarking to identify areas necessary to improve the customer research and shopping experience.
Skills & Requirements
Must-have
Analyze customer information and behaviors
Identify opportunities to improve taxonomy
Execute system changes for promotional activity
Develop and execute taxonomy changes in the system
Nice-to-have
Strong numeric and advanced analytics aptitude
High comfort level with working in an ambiguous environment
Ability to solve complex problems
Strong interpersonal and communication skills
Key Requirements
Must be eighteen years of age or older
Must be legally permitted to work in the United States
Bachelor's degree or equivalent in a related field
Proven results in CI, CRM, or data analytics
Work Rights
Must be legally permitted to work in the United States