Level 2 Customer Support Specialist

TransPerfect

Us, PA, United States
Starting at: 55k; bonus/equity: not specified; ben...
Second-level technical support
Strong problem-solving skills
Professional communication skills
TransPerfect is the world's largest provider of language services and technology solutions for global business

Job Summary

  • TransPerfect is the world's largest provider of language services and technology solutions for global business.
  • In this role, you provide second-level technical support through the GlobalLink CCMS trouble-ticketing system.
  • TransPerfect offers a comprehensive benefits package including medical, dental, and vision insurance.

Matching Summary

TransPerfect is the world's largest provider of language services and technology solutions for global business.

Salary

Starting at: 55k; Bonus/Equity: Not specified; Benefits: Company benefits - if applicable

Skills & Requirements

Must-have

  • second-level technical support
  • strong problem-solving skills
  • professional communication skills

Nice-to-have

  • interest in XML
  • ability to multitask
  • collaborative team player

Key Requirements

  • proficient in Microsoft Office
  • experience in customer support

Work Rights

Not specified

Tailored Resume

Cover Letter