Customer Experience Officer - Spa Esprit Group

STRIP PTE. LTD.

Singapore
Fully on-site
Friendly and professional customer interaction
Inbound and outbound call handling
Accurate system data entry
Spa Esprit Group is seeking motivated individuals for the position of Customer Experience Officer in Singapore. This entry-level role focuses on customer service within the lifestyle, wellness, and F&B sectors, offering extensive training and growth opportunities

Job Summary

  • This role combines responsibilities across Customer Care and Call Centre operations involving both inbound and outbound calls.
  • Candidates will assist customers with enquiries, handle feedback with empathy, and manage appointment bookings via phone.
  • The company offers structured training and guidance for those looking to start a career in customer service within the lifestyle industry.

Matching Summary

Match Score: 85

Spa Esprit Group is seeking motivated individuals for the position of Customer Experience Officer in Singapore. This entry-level role focuses on customer service within the lifestyle, wellness, and F&B sectors, offering extensive training and growth opportunities.

Skills & Requirements

Must-have

  • Friendly and professional customer interaction
  • Inbound and outbound call handling
  • Accurate system data entry

Nice-to-have

  • Prior hospitality or call centre experience
  • Positive attitude and willingness to learn
  • Reliable team player with good communication skills

Key Requirements

  • No prior experience required as training is provided
  • Comfortable with phone and email communications
  • Able to stay organised and manage multiple tasks

Work Rights

Not specified

Tailored Resume

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