Assistant Tour Operations Manager (highmark Stadium - Buffalo Bills)

Legends Global

Buffalo, NY, USA
Base: up to $65,000; bonus/equity: not specified; ...
Stadium operations
Guest experience management
Tour scheduling
The Assistant Tour Operations Manager will assist with the day-to-day operations of the tour department at Highmark Stadium, including coordinating schedules and supervising staff

Job Summary

  • The Assistant Tour Operations Manager will assist with the day-to-day operations of the tour department at Highmark Stadium, including coordinating schedules and supervising staff.
  • Responsibilities include ensuring exceptional guest experiences, assisting with training, overseeing logistical needs, and collaborating with internal departments.
  • The role requires non-traditional hours including nights, weekends, and holidays, with a competitive salary up to $65,000 and a generous benefits package.

Matching Summary

The Assistant Tour Operations Manager will assist with the day-to-day operations of the tour department at Highmark Stadium, including coordinating schedules and supervising staff.

Salary

Base: up to $65,000; Bonus/Equity: Not specified; Benefits: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

Skills & Requirements

Must-have

  • Stadium operations
  • Guest experience management
  • Tour scheduling
  • Staff supervision
  • Logistical oversight

Nice-to-have

  • Adaptable to change
  • Team collaboration
  • Client expectation management
  • Bilingual in Spanish

Key Requirements

  • 1-2 years Stadium Operation and Sales experience
  • Bachelor’s Degree in Business, Sports Management, Marketing or related
  • Proficiency in Microsoft Office
  • Knowledge of Archtics/Ticketmaster Host/CRM

Work Rights

Not specified

Tailored Resume

Cover Letter