After Sales Berater (m/w/d)

Viessmann Climate Solutions

Germany
On-site
Technical support for hvac products
Customer-oriented problem solving
Analysis of error messages
Viessmann Climate Solutions is seeking an After Sales Consultant (m/w/d) to enhance customer relationships and provide technical support for their climate solutions products. The ideal candidate should have a technical background, strong communication skills, and a customer-oriented mindset to effectively address inquiries and promote service solutions

Job Summary

  • As an After Sales Consultant (m/f/d), you are the first point of contact for our partners and end customers for technical issues related to our products.
  • You will analyze error messages, derive appropriate solutions, recognize recurring quality defects, and pass on information to the relevant departments.
  • You will recommend suitable services, assist in selecting appropriate replacement solutions, and identify sales opportunities that you will pass on internally.

Matching Summary

Match Score: 85

Viessmann Climate Solutions is seeking an After Sales Consultant (m/w/d) to enhance customer relationships and provide technical support for their climate solutions products. The ideal candidate should have a technical background, strong communication skills, and a customer-oriented mindset to effectively address inquiries and promote service solutions.

Skills & Requirements

Must-have

  • Technical support for HVAC products
  • Customer-oriented problem solving
  • Analysis of error messages
  • Technical documentation support

Nice-to-have

  • Strengthening customer relationships
  • Identifying sales opportunities
  • Contributing to service development

Key Requirements

  • Technical basic training in HVAC, electrical engineering, or related fields
  • Professional experience in technical customer service
  • Good knowledge of heating, combustion, and control technology

Work Rights

Not specified

Tailored Resume

Cover Letter