Provide chat & phone based support to our customers during our 24 hour, 7 days per week service
Job Summary
Provide chat & phone based support to our customers during our 24 hour, 7 days per week service.
On a daily basis you will provide quick, accurate and up to date answers to customers queries, ensuring that you resolve all the calls you are skilled to take.
We can offer hybrid working which is a mixture of working from home and office work!
Matching Summary
Provide chat & phone based support to our customers during our 24 hour, 7 days per week service.
Skills & Requirements
Must-have
24/7 rotational rosters
chat and phone support
online banking app support
risk, compliance, OHS awareness
strong computer skills
multitasking ability
Nice-to-have
warm and engaging voice
customer centric environment
revels in change and feedback
Key Requirements
Must attend all training dates
Live within reasonable travel distance to Perth office