Commercial Customer Success Manager

SITEMATE

London, , GB
Base: £69,300 incl. pension; bonus/equity: £7,700 ...
Remote
Customer-facing commercial experience
Strong analytical and problem-solving skills
High ownership and execution capability
Sitemate builds best-in-class software empowering construction, infrastructure, and industrial companies to work smarter and faster

Job Summary

  • Sitemate builds best-in-class software empowering construction, infrastructure, and industrial companies to work smarter and faster.
  • The role involves owning customer outcomes end-to-end, ensuring customers realise value quickly and expand usage over time.
  • Sitemate offers competitive performance-based remuneration, equity options, flexible work arrangements, and a diverse and inclusive team culture.

Matching Summary

Sitemate builds best-in-class software empowering construction, infrastructure, and industrial companies to work smarter and faster.

Salary

Base: £69,300 incl. Pension; Bonus/Equity: £7,700 commission incl. Pension; Benefits: Pension included

Skills & Requirements

Must-have

  • Customer-facing commercial experience
  • Strong analytical and problem-solving skills
  • High ownership and execution capability
  • Excellent communication and stakeholder management
  • Ability to manage multiple priorities effectively
  • Microsoft Office Suite proficiency
  • Salesforce and Slack usage

Nice-to-have

  • Experience in SaaS or construction technology
  • Coaching or mentoring experience
  • Adaptability in fast-paced environments
  • Collaborative team player
  • Growth-oriented and proactive problem solver
  • Flexible and autonomous work style

Key Requirements

  • Prior customer-facing commercial role experience
  • Experience in Customer Success or Account Management
  • Ability to work in a fast-paced SaaS environment
  • Strong stakeholder management skills

Work Rights

Not specified

Tailored Resume

Cover Letter